Tenant Guide

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17 Jul 2024 – Updated fire safety manual including fire policy and moved fire checklist, fire test and incident log to house tablet.

01 Jul 2024 – Installed central fire controller to provide easy access to set all alarms.

02 Feb 2024 – In order to check the status of all issues, we have created new links to see the state of repairs. Please go to your house tablet for quick access.

How to Prevent Condensation

The importance of preventing condensation to prevent the risk of mould – see this document here.

Inspections

  • Room Inspections are undertaken every 6 months in order to check for safety issues and whether any repairs are becoming necessary. We are obliged to give you no less than 48 hours notice though we usually give 2 weeks’ notice. It is advisable to be present when we inspect your room.
  • Shared Spaces Inspections are undertaken at the same time as room inspections but can also be undertaken at any time as part of our commitment to giving our tenants the level of cleanliness and tidiness that they agreed to when they signed the tenancy contract. We are not obliged to give tenants notice of a shared space inspection.